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Often Asked Questions About Garage Doors

What's Wrong With Your Door In San Antonio?

Let our team find out and fix it for you! Schedule online or give us a call today!

Often Asked Questions About Garage Doors

We know you have some questions, and that's why we want to help. Our garage door technicians took the time to answer some frequently asked questions to save you the effort. Take a look at them below.

Do you replace tension and extension springs?

Absolutely! Our technicians are fully knowledgeable when it comes to either type of spring and will be to get your garage door working soon after. Whether you have an extension spring that snapped from being worn down and needs to be switched out, or a tension spring that's lost its twist, we can assist you. We'll also check the other springs to see if it would be best for them to be switched out as well in the process. Remember that these parts can be extremely dangerous due to their tension, so it’s highly recommended to avoid any DIY kind of work.

Do you perform safety sensor testing?

Yes! We are happy to come out and ensure that your garage door is safe for kids, pets, and anyone else around. We'll perform various tests and checks to carefully determine how well your sensors function and system reacts overall. We'll give suggestions and help if there's anything that we find that doesn't match the appropriate standards. If your system is fairly old, it may require an upgrade to ensure that it's functioning as it should be and will keep everyone safe.

Why can I hear my opener working, but the door isn't moving?

There is a possibility that your garage door opener has been disengaged. That means that the emergency release cord has been pulled, or that the trolley carriage broke and became detached from the door. You can check your owner's manual to learn how to reengage the opener in the event the emergency release cord is pulled. If it's a matter of physical damage that led to this problem, you'll need to have the door repaired by a professional. Our team is here to help.


When you're in need of dependable services at an unbeatable price, our team is number one. Leave your contact information below for any questions or assistance and we will get back to you shortly.


Your satisfaction is guaranteed at our company. We make sure to complete each and every project to the highest standards.

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* $29 service call - deducted from the service

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July 2, 2022
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
16:00PM - 18:00PM

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